Is Your PC Hardware Hurting Your Bottom Line?

Small business owners have to watch their budgets closely. When it comes to your business' bottom line, however, trying to squeeze every bit of life out of equipment isn't always a smart move. While using old computers until they wear out may seem like a wise way to save, it could cost you money, productivity, and customers in the long run.1

Current technology trends for small businesses call for powerful PCs, which make regular updates of your computer hardware a must. Here's how five of the top technology trends predicted for 2019 could affect your company's approach to computer hardware.

Trend 1: Cloud Computing

Nearly two-thirds (63%) of small and midsize businesses (SMBs) are already using cloud computing, according to a Gartner survey, while 33% are either planning on implementing the technology or evaluating how it could best be used.2

Ease and efficiency are common benefits of cloud computing for small companies, but they aren't the only ones. By helping to reduce the costs associated with the technology needed to store and maintain your own data, such as servers and backup devices, cloud computing can help you maximize your technology budget for upgrading your PCs.

Trend 2: Artificial Intelligence (AI)

Small businesses are starting to harness the power of artificial intelligence (AI) to automate repetitive, labor-intensive tasks. From chatbots that answer customer service questions to marketing automation software that holds email "conversations" with clients, AI-powered apps may be used to help small businesses improve the customer experience, automate their processes, and analyze vast amounts of data for better and faster decision-making.

Making the most of these advanced business applications requires high-performance PCs, especially if your employees frequently run multiple applications at once. Older PCs can slow app performance and make your small business employees as much as 29% less productive.3 In fact, each outdated PC your business uses can cost you as up to $17,000 per year in lost productivity.4

Trend 3: Mobility

Do you or your employees ever work outside the office? Thanks to increasingly sophisticated mobile devices and cloud computing, it's now possible for your team to use business applications, access computer files, and collaborate with each other no matter where they are.

Whether your mobile employees work from home, on the road, or at customer job sites, older mobile devices with shorter battery life can really slow them down. If you update to more powerful PCs that offer more power for today's mobile user, your mobile employees will be ready to work more efficiently.

Trend 4: Cyber Security

In a 2018 survey by global insurance company Hiscox, 44% of small businesses reported suffering at least one cyberattack in the past 12 months; 52% of those businesses had been attacked more than once.5 Small businesses in the study estimated that the average cost of cyber incidents in the past 12 months was $34,604. Protecting your company computers, your business data, and your customers'data should be a top priority for 2019.

New PCs that combine Intel® technology with Microsoft's latest operating system, Windows* 10, have additional security features to help provide you some peace of mind. Their built-in security features offer enhanced protection so that you can keep your focus on growing your business.

Trend 5: The End of Support for Windows* 7

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows* 7.6 If you and your employees have not yet updated to Windows* 10, it's a good idea to update to do so as soon as possible.

But running Windows* 10 on an older PC may not give you all of the productivity benefits and security features you can get on a newer device. So, if you decide to upgrade to a new PC, look for the speed and security of the 8th Gen Intel® Core™ processor.

Is It Time for an Upgrade?

Keeping pace with 2019's top technology trends may require buying new software or upgrading the apps you currently use. To maximize ROI from your software investment, it's a good idea to make sure your computer hardware exceeds the software vendor's recommended system requirements, which typically reflect the bare minimum needed to run the software. Consider choosing hardware that's at least 50% more powerful than the system requirements to keep your new software running efficiently well into the future.

Whether or not you're planning major software upgrades, watch for these warning signs that your business may need a hardware upgrade soon:

  • Frequent computer crashes or slow performance
  • System no longer supported by the manufacturer
  • Inactive warranty
  • Difficulty finding replacement parts

Add up the costs of repairing and maintaining your existing PCs, and you may be surprised at just how much they're costing you.

Today's technology trends are helping to raise the bar for small business computing. Most customers are starting to expect real-time responsiveness, reliable security, and lightning speed. Investing in new PCs that have more powerful capabilities can help your business deliver these objectives and more.

產品與效能資訊

1

所述之成本降低情境,用意是要提供範例,指出搭載特定 Intel® 處理器的產品,在特定情況與配置,可能會如何影響未來各項成本以及提供成本節省。實際情況可能有所差異。對於各項成本,或是成本降低幅度,Intel 不提供任何保證。

2

Gartner 在 2017 年 4 月與 5 月間進行此問卷調查,對象為具有超過 10 名員工,且年度營收低於1 億美元的 699 家美國中小企業。此問卷調查不包括非營利組織。符合資格的受訪者為企業採購技術的決策者或對決策具有大幅影響力的人員。資料來源:Gartner 的《Top Technology Trends for SMBs》(中小企業的重要技術趨勢)問卷調查,由 Capterra 引用。

3

「使用機齡 5 年以上的電腦會導致員工生產力損失 29%」是根據由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3297 家小型企業受訪者所進行的網路研究,以評估部署老舊電腦相關的挑戰與成本。本統計數字是依據受訪者估計因為使用機齡 5 年的電腦而降低的生產力,乘上受訪者估計花費在電腦的平均時間。若要檢閱此統計數據與完整報告,請造訪此處

4

「您擁有的每一台機齡 5 年的電腦,每年都可能會耗費高達 17,000 美元的成本」是根據由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3297 家小型企業受訪者所進行的網路研究,以評估部署老舊電腦相關的挑戰與成本。調查受訪者估計出使用機齡 5 年以上的電腦會導致員工生產力損失達 29% – 若員工的平均薪水為 60,000 美元,耗費的生產力成本為 17,000 美元。若要檢閱此統計數據與完整報告,請造訪此處

5

2018 Hiscox Small Business Cyber Risk Report™ 著重於在 2018 年 2 月 7 日所發佈的 Hiscox Cyber Readiness Report 2018™ 中受訪的美國小型企業之回應。Hiscox 委託 Forrester Consulting 評估企業的網路準備程度。他們總共接觸了 4,103 位負責組織安全策略的專業人士(英國、美國,以及德國各 1,000 多名,加上西班牙與荷蘭各 500 名)。這些人員來自根據組織規模與市場區段所區分的代表樣本,他們是站在企業前線與網路犯罪對抗的專業人士。他們之中或多或少都參與了組織的網路安全計畫,其中更有超過 30% 負責決定企業應如何反應的最終決策。受訪者在 2017 年 10 月 12 日至 2017 年 11 月 10 日間完成此線上問卷調查。資料來源:2018 Hiscox Small Business Cyber Risk Report(2018 Hiscox 小型企業網路風險報告)。

6

資料來源:Microsoft,Support for Windows* 7 is ending(對 Windows* 7 的支援即將終止)。