Demystifying PC Technology: Do You Need a Tech Refresh?

Intel-sponsored blog.

Hidden Costs of Older PCs

  • Employees can waste up to 11 hours per year waiting for an older PC to start up.1

  • Older PCs can make employees 29% less productive.2

  • Older PCs cost up to $17,000 a year in lost productivity per worker.3

  • Find a new computer that fits your needs.


Technology inefficiencies can creep into your small business over time—oftentimes, almost unnoticed. Employees waiting for minutes for their PCs to boot up each morning, computer crashes, data breaches, and technology that simply can't keep up with resource-hungry new applications can all affect productivity and the bottom line.4

The Hidden Cost of Older PCs

Ever notice how the time to start up your computer seems to get longer the older your computer is? It's not your imagination. Older computers do take longer to boot. In fact, research from a J. Gold Associates report commissioned by Intel, Older PCs in SMB cost study – selected results,5 estimates that a PC that’s less than one year old takes, on average, less than a minute to start up. At more than five years old, that average startup time jumps to just over four minutes. Add that up over the course of a year, and employees can waste up to 11 hours waiting for an older PC to start up.1

But it's not just time wasted waiting for computers to start up. The J. Gold Associates research also notes that small businesses estimate that more than 40% (43.42%) of their personal computers more than five years old break or malfunction every year. That’s in comparison to just over 5% for PCs less than a year old. The cost of the malfunctions for older hardware can add up to about $662 a year for each failure.6

Add it all up and older PCs can make employees 29% less productive2 and cost up to $17,000 a year in lost productivity per worker.3

And that's not all. Older computers can also be more vulnerable to cyberattacks. And those can be extremely costly, especially for a small business. J. Gold reports that respondents said their older PCs have been hacked more than their newer machines on average. Globally, respondents estimated that on average, 5.92% of their PCs that were less than one year old had experienced malware attacks or other hacks. For PCs more than five years old, that percentage jumps to 34.47%.3

What does that mean in terms of the potential financial costs to a small business? The average cost of a single data breach worldwide is an estimated $35,745 per employee when an employee's PC is more than five years old.7

Keeping Up with Cutting-Edge Technology

The hidden costs of older computers go beyond slow start times and malfunctions—and even security breaches. The reality is that many software applications are being upgraded often and these upgrades, while they deliver more and better functionality, may also require more computing power.

RJ Martino, CEO of Scale Technology, says, "If you don't have the latest hardware, some features of new, or updated software simply cannot work. In a worst-case scenario, such as an update to the operating system, it might even slow down your computer's performance." Today, upgrading your PC hardware even every two years may not be often enough. Martino concludes with this: "Bottom line, if you want to be on the cutting edge of technology, you better make sure you've got cutting-edge hardware."8

Learn more about key hardware components ›

Refresh for a Power Boost

To help maximize your employee productivity and the power of the latest business applications, talk to a trusted partner about whether it's time to upgrade your PC hardware. The cost savings and productivity gains you may achieve could significantly outweigh the hidden costs of trying to squeeze more life out of the PCs you have now.9



「員工每年花費最多 11 個小時等待電腦開機」是根據由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3297 家小型企業受訪者所進行的網路研究,以評估部署老舊電腦相關的挑戰與成本。假設一天開機一次,採用的平均開機時間是調查受訪者估計啟動機齡五年以上電腦所花費時間的中點值計算所得;估計員工每年用於啟動機齡達五年的電腦花費最多 11 小時(4.07 分鐘 X 每週 5 天 X 一年 52 週 / 60(轉換為小時)X 使用率 0.67,所以 4.07 X 5 X 52 / 60 X 0.67 = 11.8)。若要檢閱此統計數據與完整報告,請造訪此處


「使用機齡 5 年以上的電腦會導致員工生產力損失 29%」的統計數據是依據受訪者估計因為使用機齡五年的電腦而降低的生產力,乘上受訪者估計花費在電腦的平均時間。若要檢閱此統計數據與完整報告,請造訪此處


「您擁有的每一台機齡五年的電腦,每年都可能會耗費高達 17,000 美元的成本」是根據由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3,297 家小型企業受訪者所進行的網路研究,以評估部署老舊電腦相關的挑戰與成本。調查受訪者估計出使用機齡五年以上的電腦會導致員工生產力損失達 29% – 若員工的平均薪水為 60,000 美元,耗費的生產力成本為 17,000 美元。若要檢閱此統計數據與完整報告,請造訪此處


所述之成本降低情境,用意是要提供範例,指出搭載特定 Intel® 處理器的產品,在特定情況與配置,可能會如何影響未來各項成本以及提供成本節省。實際情況可能有所差異。對於各項成本,或是成本降低幅度,Intel 不提供任何保證。


數據來源為由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3,297 家小型企業受訪者所進行的網路研究, 以評估部署老舊電腦相關的挑戰與成本。研究的詳細資料可於此處取得。


J. Gold 研究是根據由 Intel 委託 J.Gold Associates, LLC. 在 2018 年針對 16 個國家(澳洲、加拿大、中國、法國、德國、印度、義大利、日本、墨西哥、沙烏地阿拉伯、南非、西班牙、土耳其、阿拉伯聯合大公國、英國、美國)當中,3,297 家小型企業受訪者所進行的網路研究,以評估部署老舊電腦相關的挑戰與成本。 J.Gold 研究指出每一次保固期內的故障會為公司帶來 1,070 美元的成本,而每次保固期外的故障則帶來 1,525 美元的成本。我們可依據上述計算所得的故障成本來分配每年每一位使用者發生的成本(假設第一年發生一次保固期內的故障成本,其他年則為保固期外的故障成本),其中:成本 = 43.42%(平均故障率)X 1525 美元(保固期外的故障成本)1(Q2 的使用率)


惡意軟體攻擊或員工造成之資料外洩的成本分攤可按下列公式計算:35,745 美元(每一位員工的成本)= 34.47%(發生安全漏洞的平均百分比)X 103,705 美元(安全漏洞的平均成本)。


Inc.Intel View《如何知道更新硬體的時機》(How to know when to update your hardware),2018 年 8 月 14 日。


效能因使用情形、配置和其他因素而異。請造訪 進一步瞭解。 所述之成本降低情境,用意是要提供範例,指出搭載特定 Intel® 處理器的產品,在特定情況與配置,可能會如何影響未來各項成本以及提供成本節省。實際情況可能有所差異。對於各項成本,或是成本降低幅度,Intel 不提供任何保證。